Technical Support

Our Technical Support Centre is located in our Raleigh facility. Technical Support provides a vital link in the resolution of difficult problem resolution. Our Technical Support staff are available 24 hours a day, 365 days a year either to our FSRs or our customers' personnel.

Technical Support is responsible to ensure all our FSRs have the latest service documentation and schematics. Technical Support also manages the documentation library.

Being a manufacturer, Powerware has a very strong group of design engineers, who have been employed by various UPS manufacturers. These people are available to further support any customers' issues.

 Raleigh Technical Support contact information