Customer contact centre

Our centralized Customer Contact Centre located in Toronto is the hub or nerve centre for all service activity. When our customer requires any service, a call to our Customer Contact Centre (CCC) via our Nation wide 1-800 number will put our customers' personnel in direct contact with one of our Customer Contact representatives. Our computerized Service Management/ Dispatch System will display all required information on the specific site in question. The CCC Representative will then promptly dispatch the local FSR to resolve the problem. Our Customer Contact Centre is open 24 hours per day, 365 days per year.

 Service Contact details