Comprehensive Maintenance Support Plan

Extended protection for your equipment

Power protection systems provide vital protection for mission-critical equipment. When there is a problem and your warranty coverage has expired, you cannot afford to wait for a solution. So, why wait? Protect your system with comprehensive maintenance support.

Let Eaton provide you with the most comprehensive solution in the industry, designed solely to keep you in power. From the smallest application to the largest, we have designed service packages to make sure you have the highest level of support for your power equipment when you need it.

Features*:

• Complete breakdown maintenance coverage of your equipment, including materials, batteries under warranty, labour and expenses 24 hours a day 7 days a week. (excludes non-warranty batteries, battery options are available)
• Guaranteed four-hour response time for remedial service for equipment within
• 50 kilometres of an Eaton-established service location (including all major metropolitan areas) and many regional locations
• 2 on site preventative maintenance inspections are conducted per annum during business hours. (after hours inspections optional)

Preventative Maintenance Inspections*

Included as part of the Comprehensive Maintenance package 2 preventative maintenance inspections are conducted per annum to ensure peak performance of internal and external operating parameters including:

• One or Two comprehensive examinations of internal and external operating parameters
• After hours inspections can be included in the Comprehensive maintenance support plan
• Calibration of all metering and protective features if required
• Functional testing of all transfer conditions
• Inspection of on-line performance of equipment with load
• Written evaluation providing you a historical record of your equipment performance
• Review of alarm states, history and upgrade status
• Visual check on batteries and battery environment
• Access to our 24 x 7 help desk facilities
• Priority status when dispatching service calls

* Any faults found on the first Preventative Maintenance visit under the Comprehensive maintenance support plan requiring corrective action will be chargeable and quotations for such work will be offered. Comprehensive cover will commence after system is brought up to peak working condition.

• After hours rates will apply to After hours Preventative Maintenance visit option
• Terms and conditions apply

For more information, contact Eaton