Change E-mail Server Settings (SMTP)


Use the Server Settings dialog box to specify the return address and SMTP server that LanSafe uses when sending e-mail notification.

About the e-mail return address

When LanSafe sends an e-mail notification it places a default or custom e-mail address in the sender/from/return field of the message.

Use the default address

This is the traditional LanSafe method of specifying a sender/return address. Select this option to receive e-mails from LanSafe@[computerName] where [computerName] is the name of the computer sending the message.

Note

Since [computerName] may not be a valid internet domain, some SMTP servers may perceive an e-mail sent from the default address as spam and could fail to deliver the message. If the default address does not work, use the custom e-mail address option.

Use a custom e-mail address

The custom address option allows you to specify a valid e-mail address as the sender/return address for all e-mails sent by LanSafe. This helps ensure that e-mails sent by LanSafe will not be interpreted as spam by an SMTP server.

To change return address settings:

  1. In LanSafe, from the Configuration menu, click Event Notification.
    The Event Notification dialog box appears.
  2. Click the E-mail tab.
  3. On the E-mail tab, click Server Settings....
    The Server Settings dialog box appears.
  4. Select the appropriate return address option.
  5. If you select Use a custom address, specify a valid internet e-mail address.
  6. Click OK.

About e-mail server settings

E-mail server settings must be valid in order to send e-mails in response to an event. There are two ways to specify an SMTP server for sending e-mail notification.

Use LanSafe's internet SMTP server

If you do not know the address of your SMTP server, select this option. We recommend you send a test e-mail to verify your network can properly access this server before configuring e-mail event notification. This is selected by default when no SMTP server is specified at install.

Use a private SMTP server

If you have a specific SMTP server you want to use for e-mail event notification, select this option.

To change e-mail server settings:

  1. In LanSafe, from the Configuration menu, click Event Notification.
    The Event Notification dialog box appears.
  2. Click the E-mail tab.
  3. On the E-mail tab, click Server Settings....
    The Server Settings dialog box appears.
  4. Select the appropriate SMTP server option.
  5. If you select the Use a private SMTP server radio button, read steps 6 through 8. Otherwise, skip to step 9.
  6. In the SMTP server field, type the IP address or hostname of the SMTP server used for e-mail notification.
  7. In the SMTP username field, type the username used to log into the SMTP server.
  8. In the SMTP password field, type the password used to log into the SMTP server.
  9. Click OK.

Note

It is not always necessary to specify a Username or Password for the SMTP server. Contact your system administrator to determine whether these values are required.

For more information

Event Notification
Additional Unix/Linux Configuration Guidelines



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