UPS First Responder Training

1st Responder Training (2-3 days)

Training is a key element of the service and support offered by Eaton. We offer 1st Responder training courses to the end-users of Powerware, Exide Electronics, IPM, Lortec, Best Power and DC power equipment.  First Responder course options include:

  Factory training
  On-Site training
  Custom courses

Select your model of UPS for a course description:  - - - please choose - - - Single Phase UPS Introduction Single Phase Software and connectivity 9155 9170+ FERRUPS 9315(200-500kVA) 9315(500-750kVA) 9330 9355 9390 BPIII(200-500kVA) Series 3000 Plus 6 Plus 12 Plus 18 Plus 36 System 80 System 125 System 150 System(225-375kVA) Unity/1 Three Phase UPS

The 1st Responder training course is designed for the customer to perform routine operation of the UPS System and to identify alarm conditions. The course discusses fundamentals of operation and identification of system failures. Operation of the equipment is described in lecture/discussion sessions and practiced in hands-on sessions. Power flow, UPS controls, and alarm functions are discussed. Course emphasis is on practical application. Morning lecture/discussion sessions are followed by afternoon application sessions in a training laboratory environment. Courses are normally 2 to 3 days in length.

Prerequisites

This course is designed for the individual whose job requires them to operate the UPS and identify alarm conditions. To obtain the most benefit from the course, the prospective student should have general knowledge of electrical / electronic theory. Knowledge of computer applications such as Microsoft Windows and Microsoft HyperTerminal are strongly recommended.

The training programs are supported by comprehensive documentation. This documentation supplements the hands-on exercises and provides the trained technician a personal reference library.

Factory Training

Our state-of-the-art training center located in Raleigh, North Carolina includes five classrooms and an extensive lab area with over two million dollars in UPS, battery and power monitoring equipment. Trainees receive both lecture and hands-on training from highly qualified instructors, who have a combined total of over ninety years’ experience in technical training.

We also have training facilities located in San Diego, CA and Necedah WI. These training facilities offer the same quality training as the Raleigh location. Training classes in Necedah concentrate on Powerware single-phase UPS product lines. The Necedah location offers classes on the UNITY/I Three Phase, FERRUPS, 9170+, Single Phase Software and Connectivity product lines as well as the Single Phase UPS Introduction course

On-Site Training

In addition to courses held at our training center, we can also conduct private group training at your facility. Depending on availably of equipment, class size is normally 10 students. Students receive the same quality training offered at the factory.

Custom Courses

We can vary the scope and objectives of the course to satisfy any special requirements of your organization.

If you cannot find your product in the above drop down box, contact us at:
E: trainingcoordinatorpqsoraleigh@eaton.com