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Small UPS Units
Large UPS Units
Search Our Knowledge Base
Use the Knowledge Base to search for:
- Troubleshooting
- Connectivity issues
- Software and monitoring
- Back up times
- Technical and non-technical questions
If you cannot find an answer, you can either submit your question or contact us directly via one of the phone numbers
Small UPS Units:
Products no longer manufactured but still serviced by Eaton:
| Powerware 3110 | Powerware 9104 |
| Powerware 3115 | Powerware 9150 |
| Powerware 5140 | Best Power UPS models |
| Powerware 5140 rackmount |
Call us at: 1 800 356 5737
8:00 AM and 6:30 PM
Monday through Friday Eastern Time
E-mail: BestService@eaton.com
Large UPS Units:
| Powerware 9315 | Powerware 9395 |
| Powerware 9355 | Power Distribution Units |
| Powerware 9390 | Remote Power Panel |
Products no longer manufactured but still serviced by Eaton:
| Powerware 9305 | BPII HE and BPII-S HE |
| Powerware 9320 | BPIII Industrial |
| Powerware 9330 | BPIV Industrial |
| BPIII HE | Deltec UPS models |
Call us at: 1 800 843 9433 option 2
International calls: 1-919-871-1800
Fax: 1-919-871-1822
E-mail: LargeUPSTS@Eaton.com
Support for all products greater than 6kVA is available 7x24.
If we are unable to resolve the situation, our Dispatch Center will arrange for a Customer Service Engineer to come to your facility to perform the services required to return your UPS to peak performance.
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