Large UPS Services

Eaton provides on-site service for Powerware UPS and related products through 400 field technicians in North America. Factory-trained and authorized technicians are there when and where you need them to deliver 24x7 preventive and emergency support. Common service plans for large Powerware UPS’s include: PowerTrust service plans, comprehensive service coverage, start-up service, and UPS preventive maintenance.

Large UPS Services Literature

All plans can be used with:

Powerware 9315
Powerware 9355
Powerware 9390
Powerware BladeUPS
Flywheel Solutions
Power Distribution Units
Remote Power Panel

Large UPS Service Plans

Service Plan Features PowerTrust Service Plan 24x7 corrective coverage includes parts, labor, and travel costs UPS and battery preventive maintenance increases system reliability with annual or semi-annual site visits Power Protection site audit assesses the power room environment, safety equipment and ensures proper conditions for your Powerware UPS Provides service priority status and discounts on spare part kits and upgrades Includes Powerware eNotify Remote Monitoring and Diagnostics Service with real-time monitoring of 100+ UPS and battery alarms, with technical experts to respond immediately - resolving many issues remotely 24x7 technical support access Four service plan options are available to meet varying levels of service requirements Service Protection Plan Included free of charge for the first year following installation Prevent potential downtime by taking steps ahead of time Above and beyond standard warranty 24x7 corrective coverage includes parts, labor, and travel Powerware eNotify Remote Monitoring and Diagnostics Service 24x7 technical support access Web access to account information and site service activity Start-up Service Start-Up Service Validate the installation integrity of your UPS Perform a full mechanical inspection Start-up your UPS system Verify all operating and monitoring parameters Provide basic operational training UPS Preventive Maintenance Maximizes UPS efficiency and uptime while preventing load loss Comprehensive maintenance plan Calibration of all metering and protective features Functional testing of all transfer conditions Inspection of online performance of equipment with load Installation of system upgrades where applicable Review of alarm states, history and upgrade status Examination of interfaces to other powertrain equipment Visual check on batteries and battery environment Written evaluation providing you a historical record of your equipment performance